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Specification

Value / Details

Model

Starkey Omega AI 20

Processor / AI

G3 Neuro Processor + DNN 360

Battery Options

Rechargeable lithium-ion (RIC RT), mini RIC R (per hearing-aid-UK)

Battery Life

Up to ~48 hrs (RIC RT), ~28 hrs (mini RIC R)

Connectivity

Bluetooth LE Audio, Auracast-ready

Water / Dust Protection

IP68, Pro10 HydraShield coating

Directionality / Sound

DNN 360 360° sound awareness

Edge Mode

Yes – on-demand speech clarity boost

LED Indicator

Green / Red status LEDs (power, Bluetooth, locator)

Wellness / Sensors

Motion sensor, balance tracking, step count

T-Coil

Available on some variants

App

My Starkey app for control, remote tuning, health features

Colours / Styles

Silver, White, Beige, Caramel, Graphite Gray, Chestnut, Tech Black

Let us know abour your query!

The Starkey Omega AI 20 is a powerful, smart hearing aid that combines next-gen artificial intelligence, robust connectivity, and real-world durability. Built on the G3 Neuro Processor and equipped with DNN 360 (deep neural network) technology, this device listens like your brain — continuously interpreting your sound environment and helping you pick out speech from background noise.

Here’s how it helps you in daily life:

  • 360° Smart Sound Processing: With DNN 360, the Omega AI 20 analyzes sounds coming from all directions. It intelligently distinguishes between conversations and ambient noise, giving you better clarity even in noisy places like cafes or social gatherings.
  • On-Demand Speech Boost (“Edge Mode”): When things get very loud, you can activate Edge Mode via your phone or a discreet button. This gives a quick “speech boost” to make conversations easier without constant manual tweaking.
  • Strong Connectivity: The Omega AI 20 supports Bluetooth Low Energy (LE) Audio, enabling direct streaming of media and phone calls to both ears. It is also Auracast-ready, making it future-proof for broadcast audio systems.
  • All-Day Power: The rechargeable versions (RIC RT) can last up to ~48 hours according to some sources, while the smaller RIC R uses a lithium battery that can run around ~28 hours.
  • Built to Last: With an IP68 waterproof/dust-resistant rating and a durable Pro10 HydraShield coating, the Omega AI 20 is designed for everyday challenges — rain, sweat, dust, etc.
  • Smart LED Indicator: The hearing aid has small LED lights (green / red) that show its status — power, Bluetooth connection — and also help you find it if you misplace it.
  • Health & Wellness Tracking: Inertial sensors inside the device enable basic wellness features like step tracking, balance monitoring, and guided Balance Builder exercises.
  • App Control: Use the My Starkey app to adjust programs, change volume, activate Edge Mode, and even get tele-care support — all without visiting your audiologist.
  • T-Coil Option: Some versions of the Omega AI 20 include a T-coil, enabling use with induction loop systems in public venues.

Key Features — Summary

  • DNN 360 smart sound engine for realistic, 360° sound awareness
  • Edge Mode for on-demand speech enhancement in noisy environments
  • Bluetooth LE Audio + Auracast ready for modern streaming
  • Rechargeable or battery-powered styles (RIC RT, mini RIC R, possibly others)
  • Up to ~48 hours on RIC RT; ~28 hours on mini RIC R (per Starkey UK)
  • IP68 water / dust resistant with Pro10 coating
  • LED status indicator & “find my hearing aid” functionality
  • Wellness tracking: step count, balance exercises, motion sensors
  • T-Coil available (in select models) for loop systems
  • My Starkey app: control, remote tuning, Edge Mode, health tracking 

Specification

Value / Details

Model

Starkey Omega AI 20

Processor / AI

G3 Neuro Processor + DNN 360

Battery Options

Rechargeable lithium-ion (RIC RT), mini RIC R (per hearing-aid-UK)

Battery Life

Up to ~48 hrs (RIC RT), ~28 hrs (mini RIC R)

Connectivity

Bluetooth LE Audio, Auracast-ready

Water / Dust Protection

IP68, Pro10 HydraShield coating

Directionality / Sound

DNN 360 360° sound awareness

Edge Mode

Yes – on-demand speech clarity boost

LED Indicator

Green / Red status LEDs (power, Bluetooth, locator)

Wellness / Sensors

Motion sensor, balance tracking, step count

T-Coil

Available on some variants

App

My Starkey app for control, remote tuning, health features

Colours / Styles

Silver, White, Beige, Caramel, Graphite Gray, Chestnut, Tech Black

Shipping, Returns & Exchange

We want every customer to feel confident and supported when purchasing their hearing aids. Here’s how we make your experience safe, secure and worry-free:

Shipping

  • Free & fast shipping on all hearing-aid orders.
  • Dispatch within 24 hours for all in-stock products.
  • Typical delivery time: 3–7 business days, depending on your location.

Returns & Exchange

We offer a smooth and flexible return policy to ensure you’re fully satisfied.

  • 7-Day Easy Returns: If the product is unused and in original condition.
  • Hassle-Free Exchange: If you want to swap for a different model or colour, our team will assist you instantly.
  • Pickup available in most serviceable pin codes.

Warranty & Protection

All our Phonak Sphere Infinio models come with:

  • 3-Year Manufacturer Warranty
  • 3-Year Loss & Damage Coverage (accidental damage, lost device, moisture damage etc.)
  • 100% Authentic, Clinic-Verified Products

Your purchase is always protected.

Payment & Financing

  • 0% Interest EMI available at checkout.
  • All major cards, UPI, net banking & wallet payments supported.
  • No hidden charges.

Support & After-Care

Buying from us includes lifetime support, at no additional cost:

  • Remote fine-tuning
  • Assistance with pairing, connectivity & app setup
  • Troubleshooting & care guidance
  • Free follow-ups whenever you need help

We stay connected with you long after your purchase.

Need Help?

We’re always here to assist you!

Contact our support team anytime for guidance, returns, exchanges or product questions.

Certified Audiologist Support, Unlimited for Life

Professional hearing care anytime you need it.

Certified Audiologist Support, Unlimited for Life

Our team of certified audiologists is available to guide you through every step of your hearing journey. From personalised tuning and remote adjustments to ongoing care and expert advice, you get unlimited professional support — for life. No clinic visits, no hidden fees, just dependable hearing care whenever you need it.

Free Deliveries
Across USA Only
Easy Returns
Return Within 60 Days
Customer Support
Online Customer Support

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